Legal
Shipping Policy
United Kingdom
We offer the following delivery options for orders within the United Kingdom. All services are fully tracked. Shipping costs are calculated at checkout.
Royal Mail — Tracked 48
Estimated delivery within 2–3 working days
Orders up to £25
£3.50
Orders £25 – £40
£2.75
Orders over £40
FREE
Royal Mail — Tracked 24
Estimated delivery within 1–2 working days
Orders up to £25
£4.95
Orders £25 – £40
£3.95
Orders £40 – £60
£3.45
Orders £60 – £100
£2.95
Orders over £100
FREE
DPD — Next Day
Estimated delivery on the next working day
Standard rate
£6.50
Orders over £120
£4.95
EU & International
We provide the following delivery options for orders to EU and international countries:
Standard Delivery
Estimated delivery within 3–5 working days
Free Express Delivery
Available for orders over £100 (local currency equivalent)
Import duties & taxes — Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Coasties Collectibles is not responsible for these charges — they are your responsibility as the customer.
Pre-Orders
We will aim to deliver your pre-order on the day of release of the product you pre-ordered. However, there are outside circumstances outside of our control that could impact this.
For international customers, please expect some time between the release date and when you will receive your product, as customs and local couriers can delay delivery. Please refer to your tracking for accurate information.
Returns
UK orders
Within 30 days of purchase
International orders
Within 14 days of purchase
For additional details, please refer to our Refund Policy.